Important information if you’ve requested a Long Service Certificate via our website since 5th March 2022. Please see below.

If you’ve used our online form to request a Long Service Certificate via our website since the 5th March 2022, due to a technical issue with our website, there is a high chance we might not have received that request. This includes requests for certificates around recognition, long service and station anniversaries.

All stations affected are advised to email your requests directly to [email protected] and we’ll do our very best to action these requests as quickly as possible.

We’d also like to take this opportunity to apologise for any inconvenience this has caused. We’re working hard behind the scenes to resolve this issue and to rectify the situation.